USAM is HP Authorized Service Provider for its entire range of HP products Desktop, Laptop, Printer, Plotter, Server etc. We Provide walk-in service, onsite service, Warranty service, out of warranty service, installation, & AMC for all HP Products at competitive rates.

Contact us for all current and absolute HP Designjet Plotter & Printer Spares. We also sell maintenance kits, Fuser assemblies for Laser Printers.

Service offering

Highlights of our Service Support Delivery: –

  • Authorized Service Delivery Partner for HP Products
  • HP Certified Engineers
  • Single Point of Contact for Service Support – Warranty, Comprehensive AMC, Facility Management- FMS & Out of Warranty – Trade
  • Customized SLA Solution
  • One Roof Service Solution for Any Make / Models of IT Products
  • 28+ Years of Service Experience

Highlights of our Warranty Support

  • No need to wait for Long on Customer Call Centre – Toll Free No queue.
  • Call will be logged by email or Phone call with USAM for HP Products like Desktop, Laptop, Workstation, Printers, MFPs, A3 Copiers, DesignJet’s.
  • We will align Engineers & Parts will be ordered to HP on requirement

Highlights of our AMC Support

  • PRE- AMC: – Physical validation of the Unit conditions etc before signing the Contract.
  • Break Down Calls Management by providing Onsite Support / Remote Support Based On SLA
  • Customized SLA as per Business Criticality, Location, Asset etc.
  • Multiple products support Solution for All IT Hardware Requirement
  • Flexible Payment Terms
  • On requirements, Up-Gradation of Hardware, Supply of Consumables
  • Simple Call login process by email or Phone call
  • SPOC / Delivery Manager / Account manager
  • Periodic Preventive Maintenance Schedule
  • Standby Options

Highlights of our FMS Support

  • Flexible options of the Man Power based on the Customer requirement.
  • Single Point of contact for IT Asset Maintenance.
  • Helpdesk support on request
  • Inventory Management, Asset Management.
  • Coordination with Other Support Vendors for Service Breakdown Calls
  • Periodically Preventive Maintenance
  • Log Reports maintenance
  • OS, Antivirus & Other Applications – Periodic Upgrade management